Legionella Support
Clearly scoped water hygiene support for commercial properties, with documented checks, useful records and clear escalation where readings or site conditions require attention.
Defined water hygiene support for commercial properties.
Water hygiene work needs to match the building, its water systems and the control measures already in place. We agree the exact activity before attendance so the customer knows what is being checked, how it will be recorded and what happens if a result falls outside the expected range.
Our planned service will support an existing water hygiene programme by carrying out clearly defined routine tasks and keeping useful records for the responsible person or facilities team.
Support can include
- Routine hot and cold water temperature monitoring at agreed outlets
- Defined flushing tasks and associated records
- Site-specific recurring checks
- Water sampling where included within the agreed scope
- Clear recording of readings and observations
- Escalation of out-of-range findings to the nominated contact
- Support with organising recurring monitoring visits
- Coordination of further assessment, sampling or specialist investigation where required
Working with existing site documentation
Where the property already has a Legionella risk assessment, written control scheme or monitoring schedule, the agreed service can be aligned to those documented requirements. This helps avoid generic checks that do not reflect the actual building.
If existing documents identify specific sentinel outlets, calorifiers, tanks, low-use outlets or other monitoring points, these can be used to define the visit scope where relevant.
Temperature monitoring and records
Routine monitoring can provide a practical record of hot and cold water temperatures at agreed points. Readings are documented consistently so the responsible person can identify trends and investigate results that fall outside the site’s required control parameters.
The purpose of the visit is to record the agreed checks accurately and highlight exceptions. It does not replace the dutyholder’s wider responsibility for managing the water system and acting on findings.
Water sampling
Where sampling is required and included in the agreed service, the sample locations, purpose and any laboratory arrangements are confirmed before attendance. Sampling is not automatically required for every site or every routine monitoring visit.
Any result that requires further interpretation, investigation or remedial action can then be referred to the appropriate responsible person or specialist provider.
Recurring commercial support
Once launched, support will be offered to managed properties, care settings, education, workplaces, hospitality and other commercial clients that need regular documented water hygiene tasks carried out consistently.
Interested in Legionella support?
The service is coming soon. Tell us about the property and the checks or records you expect to need, and we can note your requirements ahead of launch.
Register Your InterestHow it will work
A clear scope and consistent records.
Review requirements
Confirm the property, existing documentation and checks that are required.
Agree the scope
Define outlets, tasks, frequency, records and any sampling requirements.
Complete checks
Carry out the agreed monitoring or support activities and record the results.
Report findings
Provide the agreed records and clearly flag readings or observations requiring attention.
Legionella Support FAQs
Common questions
When is this service launching?
Not yet. Legionella Support is coming soon from HPM Compliance. You can contact us now to register your interest and discuss the type of support you may need.
Do you carry out Legionella risk assessments?
Routine monitoring and support visits are not presented as Legionella risk assessments unless a risk assessment has been specifically included within the agreed scope. If you already have a risk assessment, we can use it to help define the monitoring tasks required.
Can you carry out temperature checks?
Yes, once the service is launched. Routine temperature monitoring can be carried out at agreed outlets and recorded as part of a defined water hygiene programme.
Can you carry out flushing visits?
Yes, once launched and where flushing forms part of the agreed site programme. The outlets, frequency and record-keeping requirements should be defined before the visits begin.
Can water sampling be included?
Yes, where it forms part of the agreed service scope. The required sample type, locations and any laboratory arrangements are confirmed before attendance.
What happens if a reading is outside the expected range?
The result is recorded and highlighted to the nominated contact so the responsible person can decide what investigation or corrective action is required.
Can you support multiple sites?
Yes. Once launched, routine checks can be organised by site with consistent records, making recurring water hygiene support easier to manage across a property portfolio.